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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature brings the age-old practice of supplying a neighbor a key to your home into the technological age. It eliminates the need for actual keys or access codes and allows you to control who has access to your Virginia Beach home and for how long. Discover more about how to incorporate it with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You likely have neighbors you trust to walk your dog, retrieve your mail, or hydrate your plants when you leave home. Typically, you would simply provide them a key to your home. You now have a better option. Thanks to ADT's Trusted Neighbor Feature, you’ll never have to worry about doors left unsecure or lost keys. 

What you need is an ADT home security system, a Google Nest doorbell camera, a smart door lock, and the ADT+ app that permits everything to function as one. Here’s how to set it up: 

  1. You grant access to a trusted individual, like a neighbor or relative, via the ADT+ app.
  2. Following that, you define permissions. You can assign neighbors timed access, letting them enter and depart during a particular timeframe, or event-based admittance. To illustrate, if a box shows up, the system can release the door to let them take it indoors once it verifies them.
  3. When you’ve configured access, your Google Nest Doorbell camera with familiar face capability verifies your neighbor when they proceed toward the door.
  4. Your ADT security system will deactivate the alarm and release the door lock when the individual is confirmed as an authorized visitor.
  5. You get immediate updates as your neighbor enters and departs. The app also supplies a complete history. 
  6. After the trusted neighbor leaves, your smart door lock automatically secures to safeguard your home.

You may provide access for anyone you wish, such as a dog walker, a maintenance worker, or a companion who comes over when you’re out. This service is also helpful during emergencies, especially when you’re not around. To illustrate, if a water sensor goes off, your system can grant event-driven access so someone can turn off the water. The handy app makes setting permissions straightforward. 

Improve Your Virginia Beach Home’s Convenience And Security

ADT Trusted Neighbor is an excellent example of how ADT makes life easier and your Virginia Beach home more versatile and secure. This tool isn’t only for neighbors and guests, as you’ll appreciate the face recognition and auto-unlock functionality when you’re wrangling little ones or hauling in sacks of groceries. When you're inside, the door fastens behind you automatically.

Request Your ADT Home Security System In Virginia Beach With The Latest Features

Benefit from like ADT Trusted Neighbor and Google Nest cameras with a modern home security system in Virginia Beach from Secure24 Alarm Systems. A national ADT dealer, we’re pleased to bring you the latest technology from the top name in home security. Reach out to (757) 241-4673 today to get started. Our skilled team can answer whatever questions you have about the ADT+ app, Google Nest cameras, and how to get everything working seamlessly.