What Happens When Your Home Security Alarms Go Off In Virginia Beach?
A security system is designed to defend your property. But what happens when your home security alarms go off in Virginia Beach? What should you do to ensure you and all your family members are taken care of?
The most important first step is to avoid panicking. You should understand that your 24/7 monitoring specialists are always standing by to assist. Then follow these steps to be prepared for any emergency.
Our 24-Hour Specialists Are There For You
A 24-7 monitoring specialist is alerted in an instant whenever your Virginia Beach home security alarms go off. Once an agent is informed, they will call you as quickly as possible to ascertain what triggered the security system. Your protection devices may trip for several different reasons, including:
Alarm tripped by accident
In cases where your system was tripped accidentally—like not remembering that the motion sensors are armed when you unlock a door— a representative will contact you and find out if assistance is required. Supply them with your passcode, and they'll turn off the alarm.
If you have an urgent situation, your monitoring team member will summon first responders, including law enforcement, firefighters, and medical professionals, to your residence. They also have the ability to serve as the point of contact when you are not on site. Your monitoring team also can apprise emergency services on which component was tripped, giving them a forewarning for what could be a hazardous environment. Your monitoring professional will remain on the phone with you to keep you composed and let you know what the next steps should be.
Steps to Take if Your Alarm Goes Off In Virginia Beach
Waking up in the wee hours of the morning to an alarm echoing through your house can be understandably frightening—even moreso if you don’t know why it’s happening. The smartest thing to do is keep yourself in control and take the following actions:
In the first place, get somewhere safe. Round up your family and pets as quickly as possible and get into a secure room in the house or depart the home if needed. It's typical to have an urge to feel like you need to deal with the problem by yourself, but this can be incredibly dangerous. Instead, focus on keeping you and your family members secure and let the trained personnel deal with the issue.
Second, take advantage of your home security app to remain in touch with your monitoring agent. They'll dispatch emergency professionals who will be en route to your property in a matter of moments.
Third, keep in close contact with your monitoring agent and emergency responders. You have the ability to be conferenced in, so everyone is talking together. Conversely, if you can't get a direct call to emergency services, you’re still able to obtain alerts via text. Even if your dealing with a false alarm, it's a good idea to thoroughly communicate to all parties so you will be ready should a real emergency happen.
Be Prepared For Any Emergency in Virginia Beach with Secure24 Alarm Systems
From burglary attempts to flooding, Secure24 Alarm Systems ensures you and your family are secured. With 24/7 monitoring, smart locks, and a range of sensors, your residence will become the safe haven it's supposed to be. Design the perfect home security solution by completing the form below or reach out to (757) 241-4673 to speak with a member of our team.